Information We Collect
We commit to transparently explaining the personal information we collect from you and the rationale behind such requests at the time of data collection.
If you reach out to us directly, we may gather additional information, including your name, email address, phone number, the content of your message, any attachments you provide, and any other details you choose to share.
During the account registration process, we may request contact information such as your name, company name, address, email address, and telephone number. 

How We Use Your Information
We utilize the information we collect for a variety of purposes, including but not limited to:

• Providing, operating, and maintaining our website.
• Enhancing, personalizing, and expanding our website’s functionality and user experience.
• Understanding and analyzing your interactions with our website.
• Developing new products, services, features, and functionalities.
• Communicating with you directly or through our partners, which includes customer support, providing updates, and sharing pertinent information related to the website, as well as for marketing and promotional initiatives.
• Sending you relevant emails.
• Detecting and preventing fraudulent activities.

Log Files

At Osiante Biotech, we follow standard industry practices by utilizing log files to monitor visitor activity on our website. This procedure is universally adopted by hosting providers as part of their analytics services. The information captured in these log files includes Internet Protocol (IP) addresses, browser types, Internet Service Provider (ISP) details, date and time of access, referring and exit pages, and click counts. Importantly, this data is not linked to any personally identifiable information. The primary purpose of collecting this information is to analyze trends, manage the website, monitor user navigation, and gather demographic insights.

Cookies and Web Beacons

Like many websites, www.osiantebiotech.co.in  employs cookies to enhance your browsing experience. These cookies store information such as visitor preferences and the specific pages accessed during your visit. This data plays a crucial role in optimizing user experience by allowing us to personalize our website content based on variables such as the visitor’s browser type and other pertinent information.

Google DoubleClick DART Cookie
Google is one of the third-party vendors operating on our site. It utilizes cookies, specifically known as DART cookies, to deliver advertisements to visitors based on their interactions with www.osiantebiotech.co.in  and other websites throughout the internet. Visitors can opt out of the use of DART cookies by reviewing the Google Ads and Content Network Privacy Policy at the following link: Google Privacy Policy.

Our Advertising Partners
Some advertisers on our website may also use cookies and web beacons. Each of our advertising partners has established its own Privacy Policy governing the handling of user data. For your convenience, we have provided links to their Privacy Policies below: 

• Google: Google Privacy Policy

We encourage you to review these policies to understand how your information may be collected and used by these third-party advertisers.

Advertising Partners and Privacy Policies
At Osiante Biotech, we are committed to maintaining transparency regarding our use of advertising partners. To better understand how your information is utilized, we encourage you to review the Privacy Policies associated with each of our advertising partners. These third-party ad servers and networks may employ technologies such as cookies, JavaScript, and web beacons in their advertisements and links displayed on our website. When you interact with these advertisements, your browser automatically transmits your IP address. These technologies assist in evaluating the effectiveness of advertising campaigns and customizing the content you encounter on various websites.

It is important to note that Osiante Biotech  does not have access to or control over the cookies utilized by these external advertisers.

Third-Party Privacy Practices
The Privacy Policy of Osiante Biotech  is exclusively applicable to our website and does not extend to other advertisers or external sites. Therefore, we recommend consulting the Privacy Policies of these third-party ad servers for comprehensive insights into their practices and for information on how to opt out of specific services.

You also have the option to manage cookies through your browser settings. For more detailed information on cookie management, please refer to the support resources provided by your specific web browser.

CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the California Consumer Privacy Act (CCPA), consumers have the following rights: 

• Data Disclosure: You have the right to request that a business disclose the categories and specific pieces of personal data collected about you.
• Data Deletion: You can request the deletion of any personal data collected by a business.
• Opt-Out: You have the right to request that a business refrain from selling your personal data.

Upon receiving your request, we will respond within one month. To exercise these rights, please contact us.

GDPR Data Protection Rights
We want to ensure that you are aware of your data protection rights under the General Data Protection Regulation (GDPR). You are entitled to the following: 

• Access: You can request copies of your personal data (a small fee may apply).
• Rectification: You may request corrections to any inaccurate or incomplete information.
• Erasure: You have the right to request the deletion of your personal data under certain conditions.
• Processing Restrictions: You can request that we limit the processing of your data under certain conditions.
• Objection: You have the right to object to our processing of your personal data under certain conditions.
• Data Portability: You may request the transfer of your data to another organization or directly to you, under specific conditions.

We will respond to any requests within one month. To exercise these rights, please contact us.

Children’s Information
We prioritize the protection of children online and encourage parents and guardians to monitor their children’s internet activity.  http://www.osiantebiotech.co.in   does not knowingly collect personally identifiable information from children under the age of 13. If you believe that your child has provided such information, please contact us immediately so that we can take prompt action to remove it from our records.

General Terms and Conditions for Distributorship of Osiante Biotech Products

1. Territory
   Osiante Biotech will designate a specific territory for your appointment as our Distributor. Enclosed is an information form that must be completed, signed, and returned if you agree to become our Distributor. The appointment will be based on mutual consent and may be terminated by either party with one month’s notice, unless a specific agreement period is established. Exclusive distribution rights will be granted to distributors who demonstrate the capability to effectively market our products. We will not appoint another distributor in the same territory for the same product category, provided that you maintain satisfactory sales performance.
2. Price List
   All product prices will be available on our website. Products will be supplied at net rates only, excluding GST and freight charges. Management reserves the right to adjust prices as necessary due to unforeseen circumstances or legal requirements.
3. Terms of Payment
   All goods will be supplied upon receipt of 100% payment via bank transfer; we do not provide direct supplies to any party without proper surety. No alternative payment terms will be accepted. In exceptional circumstances, we may supply goods directly only up to the amount of your deposit with the company or as determined by management. The company reserves the right to appoint additional dealers or take necessary actions if purchases and timely payments do not meet specified amounts. Exclusive distribution rights will be maintained as long as payments and purchases comply with our guidelines.
4. Transport
   Goods will be supplied via a reputable transport or courier service with branches in both Delhi and your designated location. If direct transport is unavailable for your location, we will send the goods to the nearest town, and it will be the Distributor’s responsibility to collect the goods at their own expense. We do not reimburse any costs incurred for transporting goods from the nearest town. Freight charges will be the responsibility of the Distributor, with goods dispatched via post, speed post, courier, air cargo, or other transport options as chosen by the Distributor.
5. Breakage Claims
   Claims for breakage will only be accepted if damaged goods—such as broken caps, bottles, or labels—are reported within 30 days from the date of dispatch. You must notify us of any damages within 15 days of receipt. Claims must be submitted within 30 days of dispatch, including product name, batch number, expiry date, quantity, invoice number, and date. Damaged products must be returned in their original packaging at your expense. Please note that claims submitted after this timeframe will not be considered.
6. Return, Expired, and Non-Moving Goods
   We do not accept returns on sold goods unless special circumstances arise and management grants approval. Any returned goods must have a minimum of six months of shelf life remaining. Short-expiry items that were confirmed by the Distributor will not be accepted for return under any circumstances. Expired or non-moving goods supplied under the terms of the Propaganda Distributor agreement cannot be returned.
7. Order Placement
   Orders must be placed via email at osiantebiotech@gmail.com .  Please submit your order in writing to prevent miscommunication. Be sure to specify your promotional material needs, including quantities for samples, catch covers, leave-behind cards, gift items, or other materials, as these will not be sent automatically. Stay informed about new products through company circulars and include them in your orders. Short-expiry products will only be supplied with prior confirmation and are non-returnable. Cash transactions with marketing personnel are not permitted, and the company will not be responsible for any such dealings. We welcome your feedback regarding new product introductions, presentation improvements, and adjustments to MRP based on the latest market trends.

8. Jurisdiction
In the event of any disputes, jurisdiction will be limited to the courts in Delhi. Any dealings or matters concerning local, state, or national Chemists Associations shall be handled by you at your own expense.